Citrix Access Gateway Error 1030 – Cause 1: Certificates

The most frequent error we see from the Citrix Receiver when trying to connect to VDI-in-a-box through the Netscaler Access Gateway is error 1030. This is a generic connection error, and provides almost no information at all.

4 Comments

  1. bob

    Hi – OK, you helped me big time before with using the correct version of the VPX! I have one (hopefully last) problem – when trying to connect remotely through the VPX I get the Error 1030 issue. Now, I’m thinking this could be that I’ve used the test certificate. Do you think this could be the problem?

    Thanks again!

    • Admin

      Hi Bob,

      You’ll need to manually install the test certificate on client machines for this to work. Alternatively if you have a spare domain kicking about you can get a free trusted public SSL from http://www.startssl.com and set everything up for ‘vditest.yourdomain.com’. Also worth noting that the 1030 error is a very generic error, could be caused by certificates or any one of a dozen other things.

      Cheers,
      Alex

    • Admin

      Hi Bob,

      You’ll need to manually install the test certificate on client machines for this to work. Alternatively if you have a spare domain kicking about you can get a free trusted public SSL from http://www.startssl.com and set everything up for ‘vditest.yourdomain.com’. Also worth noting that the 1030 error is a very generic error, could be caused by certificates or any one of a dozen other things.

      Cheers,
      Alex

  2. Rob Hall

    I know this is old, but I wanted to follow up on this as well. This error can also occur if the client system you’re connecting from doesn’t trust the certificate.

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