Blog

We see a huge variety of problems on a daily basis, from the trivial to the complex. Some of the more challenging and interesting ones get written up here, both as a reference for our technicians, and for anyone else struggling with the same issues.

23.10.2013 - Add your Google Apps Account on Apple iOS Devices

You can add your Google Apps account on your iphone or ipad to sync mail, contacts, tasks, calendars and notes.  Setup is quick and easy and should take less than 5 minutes.  All you’ll need to know is your Google Apps email address and password.  There is one ‘gotcha’ though – for best results you should NOT select the type ...
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14.10.2013 - User Roles in SBS2008 and SBS2011

Note: The screenshots in this post will be for SBS2011, but the procedure is identical for SBS2008. SBS2008 and SBS2011 include a useful feature called “User Roles”. This allows us to configure several “templates” from which new users can be created through the SBS Add User Wizard. User roles allow control over the following user attributes directly: Remote Access: Remote ...
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11.10.2013 - Sync Google Apps Calendar with Mac Calendar / iCal

You can sync a Google Apps calendar with a Mac calendar easily using the open standard CalDAV protocol (RFC 4791).  Once you’ve set up CalDAV sync between your Google account and your Mac, it’s best to refrain from syncing your calendar with your iphone using itunes; instead set up CalDAV on your iphone to pull the calendar contents down from ...
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10.10.2013 - Set up an Out-of-Office Message in Google Apps

Just as in Outlook, you can set up an automatic out-of-office (OOF) reply in Gmail on Google Apps for when you are unavailable or on holiday etc.  This blogpost will walk you through configuring this.  You should take a moment to consider whether an Out-Of-Office Message is the best option for handling email in your absence.  You may prefer to ...
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09.10.2013 - Set up Google Apps Mail on Android Mobile Device

Setting up your Google apps account on an Android device is fairly straightforward.  These screenshots are from a Google Nexus device, but the procedure is the same for all Android devices: Go to Settings > Accounts > Add account Select ‘Google’ > Existing Account Enter email address and password Accept terms + conditions Choose to set up Google Wallet, Google ...
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02.10.2013 - Install Logmein on Mac for Remote Access

Logmein is a company that develops and markets remote access technologies.  Their two most popular products are Logmein Pro / Free, which is permanently installed on a PC to provide remote access, and Logmein Rescue, which is used by support professionals to provide one-time remote support without installing a persistent application.  This tutorial will walk you through installing Logmein Pro ...
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28.08.2013 - Configure Email Notification for Windows Server Backup

Windows 2008, R2 and 2012 all include the Windows Server Backup feature, which is a reliable but basic backup utility.  This allows you to schedule complete server backups allowing you to restore data or the entire server as necessary.  There is however one glaring omission in WSB and that is the lack of a reporting function.  It is essential to ...
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27.08.2013 - SBS2008 and SBS2011 External DNS Configuration

In order for the features of SBS2008 and SBS2011 to work correctly several DNS records are required to be configured with your domain registrar. We use 123-reg for all domain name registration and management, so screenshots will be of their control panel. The principles are the same regardless of which registrar is used. Before you start some basic information will ...
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23.08.2013 - Start and stop multiple services with one command

Sometimes it’s really useful to start and stop a set of services at the same time, for example all Citrix services on a particular server. There are often as many as 15 or 20 of these services, so doing them one-at-a-time can be pretty time consuming. Here’s one way of starting and stopping a set of services: net start | ...
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22.08.2013 - Adding additional SMTP email domains to Exchange 2007/2010 and SBS2008/SBS2011

Often companies operate more than one internet domain – sometimes they are simply “aliases” of each other (For example here at BlueCompute we use bluecompute.co.uk and bluecomp.co.uk interchangeably, and many companies who’ve changed their names over the years retain multiple domains) and sometimes they relate to different parts of the business – for example a company that buys and sells ...
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